Toxic Nursing : Managing Bullying, Bad Attitudes, And Total Turmoil, 2013 Ajn Award Recipient
Publish Date: 2013-04-12
Author: Cheryl Dellasega Rebecca L. Volpe
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Nurse Managers and nurse administrators at all levels are frequently confronted by the need to manage employee issues arising from interpersonal relationships. These include: conflict (relational Aggression or covert bullying), cynicism (negative work attitudes), and calamity (drama and overt antagonism). As a much needed follow up to When Nurses Hurt Nurses (STTI, 2011), this book offers numerous concrete strategies for common employee challenges that nurse supervisors face.