The Practical Guide To Client Grief: Support Techniques For 15 Common Situations (Building The Client Bond Series)
Publish Date: 1997-07-01
Author: Laurel Lagoni
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When a pet dies, you are faced with possibly the most difficult part of teh veterinary profession: helping people who are grieving. This valuable book offers specific strategies for handling several common situations relating to pet loss and euthanasia, including: delivering the bad news; dealing with crises and emergencies; saying goodbye; viewing bodies; comforting crying clients; and more.